Services · AI & Intelligent Automation

AI and intelligent automation built into Oracle.

Oracle AI Agent Studio assistants, OCI Generative AI services, and document intelligence engineered to operate inside Fusion — not stitched on the side.

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Capabilities

What we do.

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Process

How we approach it.

  1. Use case clarification

    Frame the problem in business outcomes, not 'AI features.' We separate what an LLM should do from what should stay rules-based.

  2. Data and security review

    Where data lives, what can leave the tenancy, retention rules, and compliance constraints. The result is a clear architecture proposal.

  3. Pilot delivery

    A bounded, production-realistic pilot. Real data, real users, instrumented from day one.

  4. Operationalize

    Cost, latency, and quality monitoring. Prompt and grounding lifecycle. Handover to internal teams or our managed support.

Stack

Technologies and tools.

Why VertiSolutions for this work.

  1. Built for Oracle data, not over it

    Architectures keep enterprise data inside the Oracle perimeter. No third-party exfiltration as a side-effect of getting AI to work.

  2. Production cost-aware

    Token economics, caching, and model routing planned at design — not discovered after the first invoice.

  3. Auditable answers

    Every AI output carries grounding citations. Compliance and audit teams see how a conclusion was reached.

  4. Hybrid human-AI workflows

    Approval and escalation built in. AI proposes; people decide; the trail is captured.

Frequently asked questions.

Do you use only Oracle AI services?

No. Oracle AI Agent Studio and OCI Generative AI are the default when they fit, because they keep data inside your tenancy and integrate cleanly with Fusion. We use open-source orchestration (LangChain, LlamaIndex) and third-party models when a specific use case calls for them — declared up front, not by stealth.

Where does our data go?

Wherever you decide, before we start. For Oracle-native architectures, data and inference stay in your OCI tenancy. For hybrid architectures, data residency and transit boundaries are part of the architecture document we deliver before any build work begins.

How do you avoid hallucinations in production?

Three layers: retrieval-grounded answers with citations, structured output validation, and human-in-the-loop approval for actions with real-world impact. We instrument output quality — false-positive and false-negative rates are part of the operational dashboard, not an afterthought.

Can AI agents take action in Fusion, or only respond?

Yes. They can call OIC flows, REST APIs, or Fusion's REST endpoints with role-aware permissions. Action-capable agents always run with explicit guardrails and audit logging.

How do you handle cost over time?

Token usage and model cost are monitored alongside latency and quality. Where appropriate, we route easy queries to cheaper models and reserve premium models for hard cases. Caching, batching, and embedding reuse are part of the cost design.

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